State Farm® Insurance Agent Ruth Ramos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luis Sanchez
December 17, 2024
1
out of
5
rating by Luis Sanchez
"I Highly DO NOT RECOMMEND this state farm office. They use tactics to trap you into getting longer policies. I called the end of oct to renew policy. They said i didnt need to pay until the end of nov. I called to renew policy a week after my payment was due. They trued to trap me into getting ANOTHER 6 month policy after they said i can switch to a monthly plan. Because of that they said i would have to pay 3 months of insurance and repay the month that was extended. They dont do anything out of heart or good will. Its a trap!"
We responded:
"I am sorry you feel this way, but you were informed that the renewal of your policy was in October. We sent you three bill notifications, which clearly indicated your due date and the potential cancellation date. State Farm was courteous enough to extend your due date. When you called my office, you wanted to change from paying every 6 months to monthly. However, your policy had already renewed in October, and you called in December. The system required payments for October, November, and December. We had extended coverage even though you hadn't paid. Please call my office. "
Vanisha Soto
July 10, 2024
5
out of
5
rating by Vanisha Soto
"I worked with Jimmy. He was very helpful. I was flustered and didn't know how to go about things and he was very helpful. Very professional. I will definitely keep my business with them."
We responded:
"Vanisha, thank you so much for your kind words! It makes me very happy to hear that Jimmy was able to help you during this stressful time. We appreciate your business so much. We are here for you."
S M
December 13, 2023
5
out of
5
rating by S M
"Love this insurance"
We responded:
"Thank you so much for your review! It makes my team and I very happy that you love our service and products. "
Cassandra Morris-Dorsey
December 5, 2023
5
out of
5
rating by Cassandra Morris-Dorsey
"I love my State Farm agent like a family friend. Ruth Ramos has handled all types of insurance issues for me and my family whether home, car, umbrella or bond."
We responded:
"Cassandra, thank you so much for your kind words. Our mission is to make all our customers feel right at home with our office. I am very happy that you feel so comfortable with our office servicing all your insurance needs. Thank you for all you do!"
Alfredo Campos
March 18, 2023
5
out of
5
rating by Alfredo Campos
"Great service and friendly staff."
We responded:
"Alfredo, thank you so much for the review! We appreciate your kind words!"
Alondra Valdez
May 27, 2022
5
out of
5
rating by Alondra Valdez
"Mariana answered all of my questions and helped me choose the most economical option for my car insurance. I appreciate her patience and professionalism. I am satisfied with the service she provided!"
We responded:
"I appreciate your comment and I am very glad you had a great experience with Mariana, She is great on what she does. Here at State Farm in Wasco, we strive to provide the best service to our customers. Thank you again for the 5 stars!!!"
Rodrigo Orozco
May 19, 2022
5
out of
5
rating by Rodrigo Orozco
"Solid Agent, Solid Staff. Customer for over 20 years. Jimmy is always helpful and on it for any customer needs- Recommend!"
We responded:
"Rodrigo, thank you so much for taking the time to leave us a review! Thank you so much for being with us for over 20 years! We appreciate your business so much. I'm glad that Jimmy is always able to help you with all your insurance needs. If you ever need anything, please let us know!"
Maira Gutierrez
April 25, 2022
5
out of
5
rating by Maira Gutierrez
"Thank you to Mariana for helping getting my home insurance policy transferred. It was such a head ache having to deal with Geico, but having it moved to State Farm things are a lot better. Thank you for being respectful & extremely on top of things. I appreciate all your help!"
We responded:
"Maira, I am so happy you had such a great experience in my office! We always want to go above and beyond for our customers because without you we would not be here. Thank you so much for showing appreciation for my office and my team member, Mariana. If you ever need anything, please do not hesitate to ask."
Vianca Avila
April 1, 2022
5
out of
5
rating by Vianca Avila
"Thank you to Mariana for helping me and my parents through this entire process of figuring it out when you get into an accident. Being in an accident was very hard for my parents and Mariana was able to work diligently with my parents to get all of the information needed. Thank you for being respectful & being extremely patient with us. We truly appreciate you!"
We responded:
"Thank you so much Vianca! It means the world to me that you took the time to leave us a review about your interaction with my team member, Mariana. I know that accidents can be very scary and hard to go through, especially if it is your first time going through the claims process, so it makes me very happy that you and your parents felt so comfortable going through the claims process with our office. If you ever need anything please let us know! We are here to help you."
Javier Barba
March 29, 2022
5
out of
5
rating by Javier Barba
"Mariana was very helpful and provided detailed descriptions of coverage and additional ways to save. She was kind, respectful and patiently answered my questions. I appreciate the prompt assistance she provided me."
We responded:
"Javier, thank you so much for your kind review. It makes me very happy that my team member, Mariana, was able to provide you with great service that made you feel comfortable to switch over to my office. We strive on making our customers feel at home and certain about a BIG decision like insurance. If you ever need anything, please do not hesitate to reach out."
Silvia Leon
December 21, 2021
5
out of
5
rating by Silvia Leon
"Very friendly and professional."
We responded:
"Silvia, thank you so much for your kind words. It was a pleasure working with you to get your rental property insured with us and give you the peace of mind that it is insured correctly. If you ever need anything please let us know."
Jerry Nunez (CareBear)
December 14, 2021
1
out of
5
rating by Jerry Nunez (CareBear)
"lied to me about my coverage. Then was told the guy that lied to me was only a secretary and not supposed to be answering those questions. the only reason I lost my car. Keeps trying to stall until the statute of limitations. The agent is never in the office. I was told Im "hypothetically" covered."
We responded:
"Jerry, I am so sorry you feel you had a bad experience with our office. Our goal is to provide the best service to our customers. I will be calling you to discuss this matter."
kc grace
October 22, 2021
5
out of
5
rating by kc grace
"My family has had home/auto policies with Ruth since she took over the office several years ago. Having moved out of state in 2017, I switched to Farmer’s expecting the same level of service and dedication but it soon became apparent how truly fortunate we were to have Ruth as our agent. Ruth would personally touch base with us at least once, annually, to review our current policies and seek out any cost savings and/ or enhancements that made practical sense. Ruth and her team delivers and they do so with expertise and a certain hometown kindness that I have yet to find elsewhere. Thank you Ruth for taking such good care of our family’s insurance needs. We sure do miss you."
We responded:
"KC, I appreciate the time you took to leave these kind words. One thing for certain, is that Wasco misses you and our office misses you too. Clients like you make me feel like I am serving my community right because my community is like my family. I strive to provide my clients with the best service to make sure when they leave our office or get off the phone with us that they fully understand what their insurance is and that their families are covered. Again, KC thank you so much, it has always been a pleasure."
Gerardo Villegas
September 17, 2021
5
out of
5
rating by Gerardo Villegas
"I've had State Farm for about 14 years. Staff has always been friendly and helpful. I appreciate there help. I highly recommend State Farm."
We responded:
"Gerardo, thank you so much! We are so grateful that you have been with us for so long and continue to enjoy our service! We appreciate you!"
Yuri Perez
September 9, 2021
5
out of
5
rating by Yuri Perez
"Exelente"
We responded:
"Muchas gracias Yuri por las 5 estrellas!"
Jovita Cervantes
September 3, 2021
5
out of
5
rating by Jovita Cervantes
"Estoy muy contenta es la mejor seguransa sienpre esta ay para ti muy amables todos puedes confiar plenamente 100%"
We responded:
"Jovita, muchas gracias por sus palabras! Estamos muy agradecida por su negocio y por ser tan amable con nosotros."
Brian Anthony McCane
August 26, 2021
5
out of
5
rating by Brian Anthony McCane
"Great customer service got a quote for my cars and the staff was friendly and quick to get back to me I got all my children a life policy that fit our needs and that was affordable to have my kids insured for mine and my wife’s peace of mind!!"
We responded:
"Hi Brian! Thank you so much for your review we appreciate it so much! It is our pleasure to provide you the best service and provide you with quotes that meet your needs. If you ever need anything please let us know!"
Thomas Colbert
August 23, 2021
5
out of
5
rating by Thomas Colbert
"Every time I go into the office,I am greeted like a friend. They are always professional and have my best interests in mind. Very pleased with the service I get with Ruth and would definitely recommend this business."
We responded:
"Thank you Tom and really appreciate your business. It is always a pleasure to help customers like you. Our main priority is to protect our customers from the unexpected keeping in mind always their best interest."
Chavez Lopez
August 20, 2021
5
out of
5
rating by Chavez Lopez
"My family and I have been with Ruth's Agency for 13 yrs. We have not had any issue with anyone at this agency or with State Farm. That's how you know that they're professional. I've been part of the Agency myself and our number 1 goal is to always make everyone our priority. For personal circumstances I left the Agency but kept my business with Ruth. If anything going on with our policies we are notified ASAP. I don't mind who I work with, but I do rely in Jimmy, who has grown in knowledge and also has been really responsive when needed, even if he doesn't have the answer he always gets back to me with a response. I know that they are good neighbors in our town."
We responded:
"Thank you so much Janet for always being a great customer as well as your whole family. We appreciate you and thank you for your trust and your business. We strive to be the best possible we can and we love to take care of our customers as our own family."
Daisy Leyva
August 12, 2021
5
out of
5
rating by Daisy Leyva
"Veronica was great !amazing service ! Answered all my questions ! And any worries I had !"
We responded:
"Thank you so much Daisy! I'm glad you had such a great experience with Veronica! It makes us very happy that she provided you with great service and left you feeling comfortable when you walked out the door. We are always here for you."
betty rangel
August 12, 2021
5
out of
5
rating by betty rangel
"They are very helpful when finding good coverages Ruth and her staff have great customer service would definitely recommend"
We responded:
"Betty, thank you so much! It makes us very happy that we were able to find you good coverages for you and your family. I appreciate your kind words and recommendation. Please let us know if you ever need anything."
Lorena Aguilar
August 12, 2021
5
out of
5
rating by Lorena Aguilar
"Veronica was very helpful when it came to finding a quote for my cars and home"
We responded:
"Hi Lorena! Thank you for the 5 stars and leaving us a review. We appreciate that you found Veronica to be very helpful when it came to providing you with quotes for your cars and home. My team and I strive to provide you with the best quotes for you and your family."
Cheese
August 11, 2021
5
out of
5
rating by Cheese
"When I come into this store I never feel unwelcome! All of the staff is happy to assist you and they make sure they get to you as quickly as possible. I never have any issues getting a quote or making a payment it is all fast and easy! I feel I should personally commend Mariana Diaz as she always helpful and does stuff accordingly."
We responded:
"Isak, thank you so much for the 5 Stars and the kind words! It means the world to us that you feel that my staff is so wonderful in assisting you with all your insurance needs. I also appreciate that you gave such a great comment for one of my team members Mariana for providing you great service. Please let us know if you or your family ever need anything."
Sergio Ibarra
August 11, 2021
5
out of
5
rating by Sergio Ibarra
"Went to see if I can save money on my insurance by switching with State Farm from my old geico insurance. Definitely did just that, saving about 100$ a month with them. Everything was well explained and they seemed to care about helping me to get a good deal. Great overall experience , would definitely recommend going here."
We responded:
"Hi Sergio! Firstly, thank you so much for your kind words! It makes us very happy that we were able to save you and your family more money than your previous insurance company. Here at the office we strive to provide you with the best experience and make sure when you walk out you feel comfortable and informed."
Lindsey West
July 28, 2021
5
out of
5
rating by Lindsey West
"Ruth Ramos is always there whenever I need her with a kind and helpful response!"
We responded:
"Lindsey, it has always been a pleasure to help you out! I appreciate you and your family so much and I am grateful for your loyalty. If you ever need anything please tell us!"