State Farm® Insurance Agent Ruth Ramos

"I have been with State Farm for a few years now & have received great service from them. A special shout out to Mariana! She is my go to person anytime I have a question or problem because she is always willing to help with a great attitude. Thank you Mariana for always being open to helping me!"

"I’m very satisfied with customer service.. especially Jimmy Garrido. is professional and he helping me a lot.. with any question or problem.."

"The service is always great! Fast and efficient!! I always have great customer service with Mariana. She's wonderful"

"Jimmy Garrido explained everything in depth and was very respectful. He was able to get me multiple quotes until I found the one that best fit me. Thank you for your great service. 👍🏼"

"This is my review regarding the Ruth Ramos State Farm Agency, and honestly, it shouldn’t be this hard to get basic service.

I have been emailing and calling this agency nonstop trying to get my auto policy reinstated and my driver’s exclusion form submitted—something that should take minutes, not weeks. I made payment back on January 14, 2026, yet here we are.

It started with Jimmy completely ignoring my emails and calls, despite me clearly explaining that due to unforeseen circumstances, I no longer wanted the policy handled this way. Instead of fixing anything, I requested for agent Julia to henceforth handle my Auto Policies, and within a couple of days Julia, who I requested for started doing the exact same thing Jimmy did. Same questions. Over and over. Questions I had already answered multiple times. Just dragging things out for no reason.

This has been going on for about TWO WEEKS. Emails ignored. Phone calls ignored. At this point, it feels intentional. How does an agency take payment for an auto policy and then refuse to reinstate it? What exactly am I paying for?

Is this how Ruth Ramos State Farm Agency operates? Because I seriously doubt I’m the only customer dealing with these delay tactics and complete lack of communication. If you’re considering this agency—don’t. Save yourself the headache.

I NEED my auto policy reinstated TODAY, and I need JULIA to submit my driver’s exclusion form immediately. If this is not handled right away, I will be moving forward with legal action.

This entire experience has been beyond frustrating and completely unacceptable."

"Im just going to say ," like a good neighbor, that's hilarious,just Money hungry like all other insurances, any claim they raise your premium regardless of the circumstances. It may be less expensive then most but not by much."

"Excelente servicio 100% recomendado, me ayudó la agente Noemí Cornejo a tener una buena aseguranza por muy buen precio."

"I Highly DO NOT RECOMMEND this state farm office. They use tactics to trap you into getting longer policies. I called the end of oct to renew policy. They said i didnt need to pay until the end of nov. I called to renew policy a week after my payment was due. They trued to trap me into getting ANOTHER 6 month policy after they said i can switch to a monthly plan. Because of that they said i would have to pay 3 months of insurance and repay the month that was extended. They dont do anything out of heart or good will. Its a trap!"

"I worked with Jimmy. He was very helpful. I was flustered and didn't know how to go about things and he was very helpful. Very professional. I will definitely keep my business with them."

"Love this insurance"

"I love my State Farm agent like a family friend. Ruth Ramos has handled all types of insurance issues for me and my family whether home, car, umbrella or bond."

"Great service and friendly staff."

"Mariana answered all of my questions and helped me choose the most economical option for my car insurance. I appreciate her patience and professionalism. I am satisfied with the service she provided!"

"Solid Agent, Solid Staff. Customer for over 20 years. Jimmy is always helpful and on it for any customer needs- Recommend!"

"Thank you to Mariana for helping getting my home insurance policy transferred. It was such a head ache having to deal with Geico, but having it moved to State Farm things are a lot better. Thank you for being respectful & extremely on top of things. I appreciate all your help!"

"Thank you to Mariana for helping me and my parents through this entire process of figuring it out when you get into an accident. Being in an accident was very hard for my parents and Mariana was able to work diligently with my parents to get all of the information needed. Thank you for being respectful & being extremely patient with us. We truly appreciate you!"

"Mariana was very helpful and provided detailed descriptions of coverage and additional ways to save. She was kind, respectful and patiently answered my questions. I appreciate the prompt assistance she provided me."

"Very friendly and professional."

"lied to me about my coverage.
Then was told the guy that lied to me was only a secretary and not supposed to be answering those questions.
the only reason I lost my car.
Keeps trying to stall until the statute of limitations.
The agent is never in the office.
I was told Im "hypothetically" covered."

"My family has had home/auto policies with Ruth since she took over the office several years ago. Having moved out of state in 2017, I switched to Farmer’s expecting the same level of service and dedication but it soon became apparent how truly fortunate we were to have Ruth as our agent. Ruth would personally touch base with us at least once, annually, to review our current policies and seek out any cost savings and/ or enhancements that made practical sense. Ruth and her team delivers and they do so with expertise and a certain hometown kindness that I have yet to find elsewhere. Thank you Ruth for taking such good care of our family’s insurance needs. We sure do miss you."

"I've had State Farm for about 14 years. Staff has always been friendly and helpful. I appreciate there help. I highly recommend State Farm."

"Exelente"

"Estoy muy contenta es la mejor seguransa sienpre esta ay para ti muy amables todos puedes confiar plenamente 100%"

"Great customer service got a quote for my cars and the staff was friendly and quick to get back to me
I got all my children a life policy that fit our needs and that was affordable to have my kids insured for mine and my wife’s peace of mind!!"

"Every time I go into the office,I am greeted like a friend. They are always professional and have my best interests in mind. Very pleased with the service I get with Ruth and would definitely recommend this business."